IT & ITES clients
Overview
What this sector is dealing with
- Device fleets refresh every three to four years across thousands of seats.
- Delivery centres need collaboration rooms that work on the first call.
- Clients audit uptime and support response down to the hour.
What we deliver
For large IT & ITES enterprises we act as an infrastructure and managed-services partner — supplying the device estate, building out collaboration spaces and running joint delivery engagements (including datacenter modernisation as a Joint Business Relationship with PwC).
- End-User Computing
- DaaS / EaaS
- Managed Support (FMS)
- DC Modernisation
- Collaboration / AV
Device fleet & lifecycle
Laptops, desktops and workstations supplied and managed under Device-as-a-Service, with staging, imaging and trade-ins.
Joint delivery (JBR)
Datacenter modernisation delivered in partnership with PwC — infrastructure, workload balancing and migration.
Managed support
Service desk, remote and on-site FMS across multiple delivery centres and offices.
Questions buyers ask
What does Nuclear Edge do for IT and ITES companies?
We supply and manage laptop and desktop fleets under Device-as-a-Service, build collaboration rooms for delivery centres, run on-site and remote support, and modernise datacenters, including joint delivery with PwC.
Can you manage a device refresh across several delivery centres?
Yes. Devices are staged and imaged centrally, delivered to each site on a schedule, and old devices are collected and traded in, so teams are not left without a working machine.
How is support measured?
Through agreed service levels for response and resolution, reported regularly, so the client can audit uptime and response at any time.
Clients
Organisations we have served
Contact
Talk to our IT & ITES team
Tell us about your requirement, tender or RFP. The right practice lead will reply within one working day.